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  • Hardware and software

Maintenance Services

A complete support solution requires distinctly dedicated skill sets working in unison to analyse and form solutions to the problems you encounter.
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  • Hardware and software

Two sets of experts, one environment

Beechglen partners with trusted service providers across the country and around the globe to provide on-site hardware maintenance that complements our operating system support expertise.

Through this relationship, our teams ensure you have at least two sets of experts focused on the hardware and software environments running your mission-critical systems.

  • Hardware and software

Advantages to Beechglen support

  • 24×7 availability — anyone can call with questions, problems or issues. There are no limits on who can call: operators, programmers, consultants or contractors.
  • Predictive monitoring and health check service — error, performance and database monitoring tools plus our custom developed call-home software, AlertTool™. We perform Serviceguard fail-over and patch dependency testing using NICKEL.
  • Extensive HP-UX and MPE/iX hardware lab — one of every type of system we support, so problems are reproduced and solutions tested without risking customer systems.
  • Network support — configuration, debugging and troubleshooting, with tracing utilities that map the TCP/IP traffic the system processes.
  • Crash dump analysis — experts at analysing crash dumps, machine checks and PIMINFO data, with custom ADB/GDB/SAT/DAT macros.
  • Patch bundling and patch implementation assistance — custom developed patch assessment and dependency tools that fix deficiencies in typical assessments.
  • Competitive pricing — support for all MPE and HP-UX OS and add-on software, including open source products.
  • Back up testing — system recovery testing at no extra charge, independently certifying that backup media can recreate the production run-time environment.
  • Open source applications — full support for ported Apache, SAMBA, OpenSSH, SFTP, BIND and many others.
  • Hardware and software

Let's talk about maintenance.

Tell us what you run and what concerns you. We will tell you plainly what we would look at first, and whether we are the right people to help.
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