Support engineers who already know your environment.

Direct access to specialists in MPE/iX, HP-UX and the applications running on them — 24×7×365, without call-centre triage or scripted escalation queues.

When support disappears, risk quietly accumulates

Vendor support for HP3000 and PA-RISC environments has largely ended, and the engineers who built these systems are retiring. Organisations keep running the platform because it works — but the safety net underneath it has thinned.

A standing support relationship, not a ticket queue

Beechglen provides OS and application support for legacy HP environments with named engineers who understand your configuration. We work the problem directly — diagnosis, workaround, permanent fix — and document what we learn so your environment gets more predictable over time.

24×7×365 availability

Coverage for production incidents whenever they occur, including nights, weekends and holidays.

OS-level diagnosis

MPE/iX and HP-UX fault analysis, system tables, logs, dumps and performance investigation.

Application support

Support for the business applications and interfaces running on the platform, not just the operating system.

Patch & configuration guidance

Advice on patch levels, configuration changes and change windows for systems no longer covered by vendor support.

Escalation continuity

Issues stay with engineers who know your environment instead of restarting with each contact.

Knowledge capture

Findings are documented so your team retains the reasoning, not only the resolution.
Every engagement starts with understanding the environment as it actually is today.

A sequence, not a leap.

01

Environment review

We document platform, versions, applications, interfaces and known pain points.

02

Support baseline

Coverage hours, escalation paths and contacts are agreed and tested before you need them.

03

Active support

Incidents are diagnosed and resolved by engineers familiar with your configuration.

04

Continuous review

Recurring issues are addressed at the root and folded into a longer-term plan.

SUPPORTED ENVIRONMENTS
HP3000 MPE/iX HP9000 HP-UX PA-RISC INTEGRITY

Specialists, not generalists.

Mission-Critical Support

Support continuity after a key administrator retired

Platform knowledge concentrated in one long-serving administrator was transferred into a documented support arrangement with 24×7 coverage.
QUESTIONS

Common questions.

Yes. Supporting environments after vendor support has ended is the core of our practice.

Most engagements do exactly that — we supplement internal staff rather than replace them.

Support is available 24x7x365 for production issues, with agreed escalation contacts.

Let's talk about mission-critical support.

Tell us what you run and what concerns you. We will tell you plainly what we would look at first, and whether we are the right people to help.