MC/ServiceGuard

Decades of experience supporting the most mission-critical HP-UX deployments anywhere in the world, including complex ServiceGuard clusters.

What MC/ServiceGuard support covers

MC/ServiceGuard Support Proactive and reactive support for HP-UX and layered software across redundant, mission-critical HP9000 and Integrity server environments.

Key Architecture Features

  • High Availability Clusters: Links multiple server nodes or partitions into enterprise clusters to deliver continuous application services to clients.

  • Seamless Failover: HP-UX integrates directly with Processor Dependent Code (PDC) and Serviceguard to ensure automatic redundancy and failover.

  • Enhanced Performance: Deep integration between PDC and HP-UX delivers high-end server performance beyond standard OS capabilities.

Support objective

Maximize system uptime, proactively prevent downtime, and return failed cluster nodes to active service in as little time as possible — with expert technicians and business recovery specialists available 24x7x365 and a comprehensive test lab to analyse crash data, reproduce problems and test patches and alternate solutions.

24×7 Expert Cluster Support Maximize uptime and minimize downtime with 24x7x365 access to technicians, business recovery specialists, and a dedicated test lab to analyze crash data, reproduce issues, and test patches.

Comprehensive Beechglen Coverage Beechglen engineers provide proactive and reactive support for MC/ServiceGuard hardware and failover dependencies—delivering expert troubleshooting, system recovery, and root cause analysis for complex clusters.

Why this is critical

Complex Failure & Patch Dynamics

Failures in MC/ServiceGuard environments are more complex than on standalone HP-UX servers due to layered product dependencies, multi-node cluster configurations, and disaster recovery failovers. Furthermore, patch management requires strict interoperability to ensure compatibility across both individual servers and their failover clusters.

Let's talk about mc/serviceguard.

Tell us what you run and what concerns you. We will tell you plainly what we would look at first, and whether we are the right people to help.